New Zealand Diploma in Hospitality Management (Level 6)

This qualification will provide you with the skills necessary to oversee all facets of a hospitality enterprise, encompassing customer service, business strategies, sales, and marketing. You will acquire the ability to, Manage and cultivate hospitality personnel to ensure exceptional customer experiences, Choose and implement various communication, consultation, negotiation, and reporting techniques to foster positive relationships among staff in hospitality management contexts, Evaluate and utilize financial management strategies to meet productivity, yield, and profitability goals within a hospitality operation, Identify and implement a variety of strategic responses to shifts in the hospitality business landscape, aimed at sustaining or enhancing business performance, Formulate and advance future business strategies that integrate financial management, product development, sales and marketing, and ongoing improvement initiatives within a hospitality setting. This Diploma will prepare you for management positions requiring minimal oversight across diverse hospitality sectors.