Programme details

New Zealand Diploma in Information Technology Technical Support

A career in Technical Support may be suitable for you if you have a passion for problem-solving and a desire to comprehend the functioning of various systems.

Course description

This program enhances the technical competencies acquired in the Certificate in Information Technology Technical Support by further exploring networking and computer systems. Gain an understanding of how cables, servers, and processors interact with operating systems, networks, and databases to provide effective information technology technical support within a business context.

With this qualification, you can embark on a career in an entry-level Information Technology support position or progress into the second year of the Bachelor of Information Technology.

Immigration benefits

This course may qualify for the following visa rights:
In-study work rights

Career Prospects

This diploma opens various career opportunities in IT support and systems maintenance, enabling students to provide essential technology support across industries. Key Career Opportunities:

IT Support Technician
Help Desk Support Specialist
Technical Support Specialist
Network Support Technician (Entry-Level)

 

Entry requirements

Qualification at NCEA Level 2.

English language requirements:

IELTS 5.5 Academic (no lower than 5.0 in any subtest)

Credits
120

Duration
40 weeks

Intakes

Feb

International fees
About $26,000

Location

Qualification Type

Study level